Hi c1122, Thank you for your patience while we completed our investigation. We’ve confirmed that the files which don’t play after downloading were broken during the upload process. To resolve this, you’ll need to re-upload the specific files that aren’t playing. We have tested this feature using mul...

Hi there, Thank you so much for reaching out and for your patience while we reviewed your case. We took a close look and it seems the issue you’re running into is linked to the older version of our Android app. The situation you’re experiencing is connected to the Android app, which is currently bei...

Hi sanychiy, Thank you for letting us know about the issue with your files. We understand how important it is to have reliable access, and we’ll be looking into this further for you. At the same time, we’d like to clarify that our Android app is still under development, so it would really help us to...

Everything you need to know about BlompGo is right here. Lost it after logging in? Stuck on the sign-in screen? Not sure if your files are syncing? Don’t worry, you’ll find every answer below. Why Won’t BlompGo Open on My Laptop? Fret not, this is an easy fix, and we have your back! When you click t...

Hi vashidoki, Thanks for sharing the detailed information about the issues you’ve run into. We’ve seen your posts and want to assure you that our expert developers are carefully reviewing the problems you reported regarding BlompGo and the sync clients. We also value the time you took to document yo...

Hi vashidoki, Thanks for sharing the detailed information about the issues you’ve run into. We’ve seen your posts and want to assure you that our expert developers are carefully reviewing the problems you reported regarding BlompGo and the sync clients. We also value the time you took to document yo...

Hi c1122, Thank you so much for reporting this issue to us. We want to assure you that your files remain safe, and our expert developers are already looking into it to better understand what’s happening. We’ll keep you updated as soon as we have more details. Thanks again for your patience and suppo...

Your privacy is a big deal to us, and we’ve built Blomp to keep it that way. All your files are encrypted while they travel to us and while they sit on our servers, so whether you’re uploading, downloading, or just storing, your data stays protected. We also don’t scan your files for ads or analytic...

No, Blomp doesn’t support FTP, and that’s because FTP is an older method and just doesn’t cut it for secure, efficient backups. Instead, meet your new best friend: Rsync . It’s faster, safer, and made for reliable server backups. With rsync, your data is encrypted, transfers are compressed, and only...

Downloading your stuff from Blomp on iOS is super simple. Here’s how: Log in to the Blomp app. You’ll land right on the Files tab, no extra taps needed. Find the file you want, tap it, then hit the little cloud icon. Wait a moment while it loads from the cloud. Once it’s ready, tap it again to open ...