Dear Blomp,

Today at 07.32 European time, I received a subscription bill, and it has already deducted my balance. However, I want to cancel my plan, and I have just cancelled it in the settings menu. I want to ask about the possibility of refunding my most recent payment and changing my account to ...

it happened to me as well, and I´ve deleted the videos from my local ´)

Dear Blomp,

Unfortunately, I deleted the files from my PC after I finished uploading them, as I was certain that they had been uploaded correctly. And related to your sentence, "you’ll need to re-upload the specific files that aren’t playing" What if there are 10.000 files? Should the user check ...

Dear Blomp,

Please kindly update it. I am still unable to play some of my videos

thanks

Dear Blomp,

I have just discovered that some files of mine that have been uploaded, which are large (>1 GB), are corrupt. I tried to play through BlompGo, Dashboard, but it did not play. I tried to download it and play it with the installed codec on my PC, but the video wouldn't play. One of the ...

Dear my sweet Blomp

Yes, finally, I'm able to access my files through the dashboard. Thank you very much for the troubleshooting )

That's the problem. I am unable to load my files on (https://dashboard.blomp.com/). It is always loading when I try to access my folder. It's showing like this (https://ibb.co/FCTv7zG)

Dear Blomp,

I transferred my files from my local to the cloud through BlompGo. I have several questions.
- How do I trace the status of the files, whether it is already fully uploaded or not to the cloud?
- What if I delete the files in my local just after copying the files to the Blomp ...